Refund Policy

What is your return policy?
Love It, Or Your Money Back. Guaranteed. Hassle free, no questions asked returns. We stand behind our Items and services and want our customers to be nothing short of satisfied. We make it a priority to take care of our customers and exceed their expectations.

Is there a time limit?
Yes, you must initiate your return no later than 14 days after receiving your order.

How do I initiate a return?
Simply send us a quick message letting us know you wish to return, and we will provide you with the return address.

When will I receive my refund?
3-5 working days after item is returned

Where will you refund my money?
Refunds will always be returned to your original method of payment - no exceptions.

Who pays the shipping return fees?
Missyluxeuk does not provide prepaid return labels.

Are there restocking fees?
No.

What if the item has been used?
All returned items must be in perfect resalable condition. There should be no damage or marks to the item on return. If the returned item is deemed to not be in a resalable condition, we reserve the right to refuse a refund. Eg: marks, damage